We Ball Sports Returns and Refunds Policy

Thank you for choosing We Ball Sports. Your satisfaction is our priority, and we are here to assist you in any way we can.

We Ball Sports Support

We Ball Sports Support is dedicated to assisting you with any queries or concerns you may have. Our team is available 24/7 to address your questions. Please ensure to include your order number for swift assistance.

Email: help@weballsports.com

Business Hours:

Email Support - Responses within 24 hours.

Phone Support - Available from 8am to 5pm EST, Monday to Friday. 
(404) 798-8513

Standard Return Policy

We accept returns on our products within 30 days of the original purchase. Please note that shipping costs are non-refundable, and refunds will be issued in the form of store credit. To initiate a return and receive your return label, please use our RETURN PORTAL.

To qualify for a return, please ensure the following:

The product was purchased within the last 30 days and shipped to an address in the United States. (We do not offer returns on international purchases)

The product is unopened, in its original packaging, and in new condition.

Apparel, socks, and gloves must be unworn, unwashed, with tags attached, and in new condition. Please note that all mouthguard and compression tights/shorts sales are final (Due to sanitary reasons), with no returns or exchanges.

You possess the receipt, order confirmation, or proof of purchase from weballsports.com. We are unable to process returns for items bought from third-party retailers.

Products failing to meet these criteria will not be eligible for return.

Football Visor Return Policy

Once the visor is attached to the helmet and used, it cannot be returned. To request a return label, please contact us at help@weballsports.com.

Prior to purchase, we strongly recommend confirming with your coach or local league regarding the permissibility of colored or clear visors.

We do not accept returns for used items that are prohibited from being worn due to league or coach regulations.

It is your responsibility to verify suitability prior to purchase.

To qualify for a visor return, please ensure the following:

The visor was purchased within the last 30 days.

The product remains unopened and in its original packaging.

You possess the receipt, order confirmation, or proof of purchase from weballsports.com. Returns for items acquired from third-party retailers will not be accepted.

Visors failing to meet these criteria will not be considered for return.

Sale Items

Regrettably, items purchased on clearance are ineligible for refunds. Only regular-priced items are eligible for refunds.

Damaged Items

In the event you receive a damaged product, please notify us immediately for prompt assistance.

Chargebacks

Chargebacks are taken seriously and may result in the client being added to our no-sell list.

Contact Us

Should you have any questions about our return policy or require assistance with initiating a return, please reach out to us at help@weballsports.com.